Privacy Policy
Last Updated: May 2, 2025
This Privacy Policy describes how ZenAir (the “Site,” “we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on vgicgt-qf.myshopify.com (the “Site”), or when you communicate with us about the Site (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether a customer, site visitor, or any other person whose information we have collected in accordance with this policy.
Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will post the updated policy on the Site, update the “Last Updated” date above, and take any other steps required by law.
How We Collect and Use Your Personal Information
To provide you with the Services, we collect personal information about you from various sources depending on your interactions with us.
In addition to the specific uses listed below, we may use your information to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms, and protect our rights and those of users or others.
Types of Personal Information We Collect
Information You Provide Directly
You may provide the following information via the Services:
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Contact details: name, address, phone number, email.
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Order information: name, billing and shipping address, payment confirmation, email, phone.
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Account information: username, password, security questions.
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Customer support: content you send via messages or contact forms.
Some features require this information. You may choose not to provide it, but this may limit your access to the Services.
Information About Your Usage
We automatically collect certain usage data (“Usage Data”), including through cookies, pixels, and similar technologies. This includes:
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Device type, browser, IP address, network connection data, interactions with the Site.
Information Obtained via Third Parties
We may also obtain data through:
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Providers like Shopify.
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Payment processors (card info, billing address).
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Tracking technologies on the Site (pixels, SDKs, cookies, etc.).
This information will be processed according to this policy.
Use of Your Personal Information
Provision of Products and Services
Processing orders, notifications, account creation/management, deliveries, returns, account features. Shopify may cross-reference your account with its other services. Please see their privacy policy.
Marketing and Advertising
Sending promotions by email, SMS, or postal mail. Displaying personalized ads.
Security and Fraud Prevention
Detecting fraudulent or malicious activity. You are responsible for your credentials’ security.
Communication and Service Improvement
Responding to support requests, continuously improving services.
Cookies
We use cookies to power our Shopify store. See shopify.com/legal/cookies for details.
Cookies allow us to:
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Remember your preferences.
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Improve the Site.
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Analyze usage.
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Show personalized advertising.
You can configure your browser to block cookies, but this may affect some Site features.
Disclosure of Personal Information
We may share your data in the following cases:
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Service providers (payment, IT, storage, shipping).
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Business or advertising partners.
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At your request or with your consent.
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With our affiliates.
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In case of merger, bankruptcy, or legal obligation.
Third-Party Sites and Links
The Site may contain links to third-party sites. Please read their privacy policies. We are not responsible for their practices or content.
Children’s Data
The Services are not intended for children. We do not knowingly collect their information. If a child has submitted data, contact us to have it deleted.
Security and Data Retention
No method is 100% secure. Do not transmit sensitive info via unsecured channels.
We retain your data as necessary for operational, legal, or contractual purposes.
Your Rights
Depending on your residence, you may have rights such as:
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Access/Information: knowing what data we hold.
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Deletion: requesting data removal.
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Correction: fixing inaccurate data.
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Portability: receiving or transferring your data.
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Restriction: limiting data use.
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Withdrawal of consent: anytime.
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Appeal: contesting denial of a request.
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Communication management: unsubscribe from marketing emails via links in messages.
We may ask for information to verify your identity. You may designate an authorized representative.
Complaints
For complaints, contact us at the address below. You may also contact your local data protection authority.
International Users
Your data may be stored or processed outside your country. For transfers outside Europe, we use European Commission standard contractual clauses or UK equivalents.
Contact
For questions or requests regarding this Privacy Policy, please contact us at: